Job Description: Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. May also advise teachers.
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Importance | Skills |
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Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |
Speaking - Talking to others to convey information effectively. | |
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. | |
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. | |
Service Orientation - Actively looking for ways to help people. | |
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |
Reading Comprehension - Understanding written sentences and paragraphs in work-related documents. | |
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |
Coordination - Adjusting actions in relation to others' actions. | |
Persuasion - Persuading others to change their minds or behavior. | |
Negotiation - Bringing others together and trying to reconcile differences. | |
Writing - Communicating effectively in writing as appropriate for the needs of the audience. | |
Time Management - Managing one's own time and the time of others. | |
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. | |
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. | |
Instructing - Teaching others how to do something. | |
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. | |
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. | |
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. | |
Operations Analysis - Analyzing needs and product requirements to create a design. |
Importance | Knowledge |
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Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. | |
Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. | |
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. | |
Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. | |
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. | |
Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. | |
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. | |
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. | |
Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. | |
Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
Importance | Styles |
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Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
Integrity - Job requires being honest and ethical. | |
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
Initiative - Job requires a willingness to take on responsibilities and challenges. | |
Persistence - Job requires persistence in the face of obstacles. | |
Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. | |
Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. | |
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. | |
Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. | |
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. | |
Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |